Hengtong Bus Upgrade After-sale Service Networks
2009-09-15 Source：english.chinabuses.com
Summarize：Hengtong bus actively innovate services framework models.
English.chinabuses.com：Since September 2009, with the spread of the market in full swing, after-sale service radius of Hengtong bus increases more and more, its own service resources can no longer meet customer’s service need. In view of this situation, Hengtong bus actively innovate services framework models, organizational structure and patterns, authorize to strong social maintenance stations and customer service transportation, through combing its own after-sales service team and authorized service stations to optimize resources configuration, build the market that can cover all the service network.
This innovative network of services to build models not only make up for deficiencies in its own service resources, but also strengthened the relationship with customers to realize the value of multi-win-win situation.
Up to now, more than 200 Hengtong nationwide after-sales service network covering over 20 provinces and more than 100 large and medium cities to solve the customer's worries.
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