Position:news > buses > Ankai Won CTEAS 12-Star Service Sustainability Certificate
Ankai Won CTEAS 12-Star Service Sustainability Certificate
Summarize：Ankai was officially awarded CTEAS 12-Star Service Sustainability Certificate for its timely and professional services
On May 7, Ankai was officially awarded CTEAS 12-Star Service Sustainability Certificate for its timely and professional services.
Before this, Ankai has already obtained 5-Star After-Sales Service Certificate from China Quality Certification Center (CQC) and CTEAS After-Sales Service 7-Star Certificate. In addition, it has won the first place in China Automobile After-Sales Customer Satisfaction (CAACS) research.
As early as 2014, Ankai officially launched Ankai Family, an after-sales service program which aims to take more initiative to serve customers. Through regular safety checks, spare parts delivery, training sessions, bus repairs & maintenances, etc., Ankai provides a wide range of services to its customers. In addition, Ankai after-sales service team works 24/7, fully ensuring the immediate response to customers’ requirements and demands.
So far, Ankai After-Sales Service Networks have covered all cities across China. By taking full advantage of information technologies, the bus maker is committed to further standardizing its service procedure and service activities, and making its service more detail-oriented and more human-friendly.