Yutong Bus: Abundant Value-added After-sale Services
2009-02-04 Source：english.chinabuses.com
Summarize：Regarding long-term consumer goods like buses, the supporting supply of bus enterprise and the timeliness & convenience of maintenance service are the top concern for clients to purchase buses. The after-sale service of Yutong is regarded as the most complete service mechanism in the industry.
Since 2001, Yutong took the lead to invest hundred million Yuan to build ten 4S service centers integrating maintenance service, spare parts supply service, information feedback service and whole-vehicle sales service, 31 spare parts centers and 56 II-level spare parts distributors nationwide.
Regarding long-term consumer goods like buses, the supporting supply of bus enterprise and the timeliness & convenience of maintenance service are the top concern for clients to purchase buses. The after-sale service of Yutong is regarded as the most complete service mechanism in the industry.
Since 2001, Yutong took the lead to invest hundred million Yuan to build ten 4S service centers integrating maintenance service, spare parts supply service, information feedback service and whole-vehicle sales service, 31 spare parts centers and 56 II-level spare parts distributors nationwide.
Besides the improvement of off-line service system, Yutong also enhanced the informatization level of after-sale service. And the building of service network entered into optimization management phase from the arrangement and planning building phase.
Using successful experiences of domestic services as reference, Yutong also provides excellent services in overseas market. Since 2006, Yutong began building global sales and service network, and has built offices and fitting storehouses in strategic regions of overseas market center. The after-sale service networks of Yutong have covered over half of the world.
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